Collegewise is looking for a full time Sales Development Representative (SDR) to become the next great addition to our sales and marketing team. We'd like our new SDR to start as soon as possible, but we can adjust the start date to accommodate the right person. We're comfortable with the person in this role working remotely, with the understanding that there will likely be 2-3 later nights a week and an occasional weekend day of calls. This is a remote position, and candidates must be located in the United States or Canada to be eligible.

First, a quick introduction

Collegewise is a college counseling company that guides high school students through the college admissions process. We bring sanity, perspective, and clarity to an often confusing and anxiety filled time for families - ensuring that students have the resources and advice they need to confidently navigate their journey to college. Since 1999, we’ve helped over 26,000 A-students, C-students, and everyone in between find, apply to, and attend the right colleges for them. And we do it all with just the right mix of advice, encouragement, and occasional cheerleading to ensure their college admissions process goes smoothly and thoughtfully. We also speak in public, write, and constantly look for ways to spread relevant college planning information to anyone who needs it - whether or not they join our program.

To learn more about our inspiring work, check out this short video.

How We Work

Here’s a short video to help you learn about our culture and the amazing people we work with.

What this role is responsible for:

• Make outbound calls and responding to enquiries from leads to qualify them for sales processes
• Ensure that data is diligently, accurately entered, and managed within Collegewise's Client Relations Management (CRM) system, Hubspot
• Establish, develop and maintain positive and professional customer interactions and relationships for Collegewise
• Continuously improve sales techniques, processes and enhancing industry knowledge

What skills and experience you’ll need:

• Fluent in English - spoken and written
• Experience in customer service
• Excellent communication and organizational skills
• Experience using CRM (Hubspot) and multiple systems and platforms (preferred but not required)
• Professionalism and strong work ethic
• Extremely team oriented
• Constantly work to evolve and grow your own process
• High learning agility and growth mindset – comfort in a fast-paced, high-growth environment

How you’ll know you’re crushing it (KPIs):

• Contacting all leads within 2 hours during work hours and 24 hours during non-work times
• Accurately updating Hubspot with notes and stage progress within the same day
• Qualifying families using guiding questions
• Booking initial consultations with qualified families around the world and ensuring they show up/rescheduling if they do not
• Reporting on number of calls, consultations booked, turn up rate & sales closed weekly

We want to hear from you

If you’re excited about this opportunity but unsure if you’re the right fit, we hope you’ll take a shot. There is no such thing as a perfect applicant (or a perfect job, for that matter). And we promise to give a fair and thorough read to every applicant who takes the time to submit a thoughtful application to us.

We also understand that the more we embrace diversity of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective, the stronger the company we’ll be able to build together. Creating an environment where everyone, from any background, can do their best work is the right thing to do. And we hope you’re excited to embrace and contribute to our efforts.

Pay, start date, and more details

This is a full-time, non-exempt position that starts at an hourly rate of $20.00 with room for future growth both in both pay and responsibility. We also offer a full suite of benefits that includes vacation time, summer work hours, paid parental leave, and a robust insurance plan. We’ve worked hard to build a company that allows each of us to bring our best self to work without sacrificing our best life at home. 

How to Apply

If your interest is piqued, please start by writing us a cover letter that tells your story. What brought you to this place seeking this role? What excites you about this opportunity? 

We really enjoy working with people who are clear thinkers and equally clear communicators. And you’re more interesting than a generic “insert-name-of-company-here” letter. So please be yourself and use your letter to help us get to know the real you. You might also consider checking out our five tips for job-seekers.

Then submit your application. When you paste your cover letter into the text box, your formatting will hold up when we see it (but if it doesn’t, we’ll blame the text box, not you). 

Questions?

Feel free to email us at [email protected] (please no phone calls). We promise to respond to you quickly. Thanks for reading our post. We’d love to hear from you, but if we don’t, we hope you find the perfect professional fit someplace else.